Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

After installing Arlo Smart, one of my Arlo cameras went offline

Reply
Discussion stats
  • 1 Reply
  • 450 Views
  • 0 Likes
  • 2 In Conversation
mshumph
Guide
Guide

One of my 2 arlo cameras went offline after the installation of Arlo Smart and trying to set up an activity zone. Do we now need to climb the ladder, take it down and resync it? We are really trying to avoid climbing ladders.

1 REPLY 1
jguerdat
Guru Guru
Guru

Have you tried rebooting th base first?

 

Also, depending on the signal strength, two people can resync a camera with one at the base and one at the camera without removing it. You would still need the ladder but maybe not removing the camera.