Arlo|Smart Home Security|Wireless HD Security Cameras
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After Update My Camera Will Not Send Notifications Or record

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  • ‎2019-04-15 05:19 PM
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bdl0715
Aspirant
Aspirant
‎2019-04-15 05:19 PM

Since the update last week, my cameras have not been recording, or alerting me when there's someone outside. Before the update, they worked fine. Now, I can see what's going on outside, but I can not get an alert when someone comes to the door, or record them. Anyone have any ideas? I have done everything I can think to do, and nothing helps.

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jguerdat
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Guru
‎2019-04-15 05:47 PM

What update?

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bdl0715
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Aspirant
‎2019-04-15 07:00 PM

I got a message through my Arlo app saying the method of sending alerts had changed. I noticed I had not gotten an alert for a couple of days, so I did the update.
I still haven't gotten any alerts, though I should be getting several every day.

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jguerdat
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Guru
‎2019-04-16 06:11 AM

Are you getting recordings? If no recordings, no alerts. Have you checked your active mode?

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