Arlo|Smart Home Security|Wireless HD Security Cameras
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Additional Text Showing on Rule

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surfer1000
Luminary
Luminary

I have a rule showing with more text than other rules, its "if motion on" or motion/audio.
Other rules just show the name of camera without the additional text, whats going on?

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ShayneS
Arlo Moderator
Arlo Moderator

surfer1000,

 

Have you tried to reboot the base station and re-install the Arlo Mobile App?

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5 REPLIES 5
ShayneS
Arlo Moderator
Arlo Moderator

.

ShayneS
Arlo Moderator
Arlo Moderator

surfer1000,

 

What device are you using when this issue occurs & does this happen on the Web Portal as well?

surfer1000
Luminary
Luminary
Hi im using my Galaxy S9+ Android phone. It's showing normal on web portal, every camera on the portal shows… "on motion" or "on motion and audio… "
ShayneS
Arlo Moderator
Arlo Moderator

surfer1000,

 

Have you tried to reboot the base station and re-install the Arlo Mobile App?

surfer1000
Luminary
Luminary
Yeah reinstalling app then re-adding my rules has them showing correct now