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Accidentally removed Base Station from my iPhone and now trying to add it back

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PVBJVB
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Removed device from my Iphone by mistake and now I'm trying to add it back to my phone but it says "discovering your device please wait" then it says no arlo device found. Internet and wi fi all connected ok

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PVBJVB
Aspirant
Aspirant
I did and that didn’t do it. I did end up pushing the reset button with a paperclip and that did the trick. Resynced the cameras and all is good. Thank you for your suggestion

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JessicaP
Arlo Employee Retired

Hi PVBJVB,

 

Did you push the sync button on your Base Station to see if the Arlo app is able to discover the device?

PVBJVB
Aspirant
Aspirant
I did and that didn’t do it. I did end up pushing the reset button with a paperclip and that did the trick. Resynced the cameras and all is good. Thank you for your suggestion