Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO Pro Cameras lost notification that had an image of person. How to retrieve this?

Reply
Discussion stats
  • 1 Reply
  • 252 Views
  • 0 Likes
  • 2 In Conversation
Highlighted
Initiate
Initiate

I was in the shower when I received a notification that someone was at my front door.  I accidentally lost the push notification that had an image of the person. Is there a way to retrieve this?

 

I pay for the Smart Premier service… does it only capture video and not a log of images?

Model: VMC4030 | Arlo Pro Wire-Free Camera
Highlighted
Hero
Hero

Thumbnail images are not saved, only video. The image in the notification is from the first frames of the video, so you should be able to see what was in the notification in the video itself.