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4xh16c7abfc6c sound is scratchy when you talk

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Sophie111
Follower
Follower

Sound is scratchy when you use the microphone..have had 3 cameras replaced. After a short time, the new cameras do the same thing... i have magnetic mounts ...everything else works fine...help me before I go nutz!!!  B arry

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TomMac
Guru Guru
Guru

Sounds like you have to contact Netgear Support again... not much the forum can do if it's hardware

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JamesC
Community Manager
Community Manager

Sophie111,

 

If it's happened on several cameras, this could be an issue with the input devices microphone (not the camera speaker).

 

Do you get the same behavior when speaking through a different device (laptop computer, different mobile device, etc.)?

 

JamesC