Arlo|Smart Home Security|Wireless HD Security Cameras

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Bkscr
Aspirant
Aspirant

Has anyone figured out why the Arlo Pro stopped recording videos to library?

I've had the Pro, with 4 cameras working for about 5 years and suddenly stopped recording 3 days ago on May 10 at 1am.

 

-Live feed still works, so no issues with the cameras.

-System Mode is "Armed" -All camera rules are armed for audio and motion.

-I toggled between "Disarm" and "Armed". Still nothing.

-I Reset the base with the Pin hole button. Still nothing.

-I unplugged for a minute and repowered on. Still nothing.

-I dont have a Subscription, but this is the Pro which gets the free 7 days storage for "Life".

-Cameras are wired with full time power connection.

-I unplugged all cameras and plugged back in. Still Nothing.

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Bkscr
Aspirant
Aspirant

Ok, I just read other posts, and Here is how to fix this.

Remove the Base Station device from your App, and then re-Add the base station and cameras like the first time installing.

This worked.

View solution in original post

5 REPLIES 5
Bkscr
Aspirant
Aspirant

Ok, I just read other posts, and Here is how to fix this.

Remove the Base Station device from your App, and then re-Add the base station and cameras like the first time installing.

This worked.

NMalcolm
Initiate
Initiate

I had the exact same issue, but it stopped working on May 8th, 2024.  Like you, I tried all the options provided online and nothing has worked to resume the local recording.

NMalcolm
Initiate
Initiate

Thank you!!!!!!

This worked for me as well.  Appreciate you posting that follow up.

Edinburgh_lad1
Prodigy
Prodigy

No-one seems to be asking the question why that is. I smell a rat why one has to remove and onboard their cameras again. 

Sharks10
Aspirant
Aspirant

Thank you for your info. It worked for us as we had the issue of our 3 cameras not recording for 3 days now.  Your solution worked!