1 of 8 cameras keeps going offline

[elliottyancey]

I have 8 cameras. 1 of the 8 will not stay online. I charge it up, sync it, and reinstall it but it drops offline after about 3 hours. I have moved it to multiple locations swapping it with working cameras. It has been updated multiple times (last night in fact). I think it’s a hardware issue because my other cameras are bulletproof.

In searching this topic there are multiple threads marked solved but there are no solutions in those threads. Clearly I am not the only customer having this issue.

[jguerdat]

Hardware problems happen. Open a case with support here.

https://www.arlo.com/en-us/support/contact.aspx