Arlo|Smart Home Security|Wireless HD Security Cameras
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VMD4000 not sync to Pro5S

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  • ‎2025-01-16 12:14 PM
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LaithAlEmam
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‎2025-01-16 12:14 PM

I am trying to connect my new Pro5S 2K cameras to the hub VMD4000 but not able to be found, please advise how to connect my new cameras 

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jguerdat
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‎2025-01-17 07:12 AM

Start with rebooting your base and maybe resetting the cameras.

 

https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0

 

There has been a number of problems revolving around the VMB4000 base recently for some reason - perhaps this is one of them. I suppose you could just connect the cameras to your WiFi instead of the base unless you choose to buy a new SmartHub (I'd suggest the VMB4540).

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