Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 5s cannot connect to iPhone 15

Reply
Discussion stats
  • 1 Reply
  • 47 Views
  • 0 Likes
  • 2 In Conversation
Mikeping
Follower
Follower

Hi.  2 new pro 5 s.  Both updated to the new software pre install   One in particular showing excellent connection to wi fi  works fine for 48 hours or so then I can’t connect 

 

I’ve re installed it many times it’s outdoors with correct power supply.   The other 5 s is fine.  Never misses a connection.  This is so frustrating.  It’s been factory reset many times and I have no issue adding to my list of cameras.  It’s in correct wi fi and shows both network connections are available and hops onto the strongest 

 

it’s so frustrating 

Best answers
  • StephenB
    Guru
    Guru


    @Mikeping wrote:

     

    I’ve re installed it many times it’s outdoors with correct power supply.   The other 5 s is fine.  Never misses a connection.  


    Have you tried swapping the cameras, and seeing if the problem moves with the camera (or not)?

1 REPLY 1
StephenB
Guru Guru
Guru

@Mikeping wrote:

 

I’ve re installed it many times it’s outdoors with correct power supply.   The other 5 s is fine.  Never misses a connection.  


Have you tried swapping the cameras, and seeing if the problem moves with the camera (or not)?