Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 5S and Smart Hub - System Delay

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Groff24
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Follower

I installed a Pro Smart Hub, with a 32GB USB, and three Pro 5S 2k cameras.  There is a 3-4 second delay in receiving a notification to the app on my phone as well as the live feed.  Sometimes this delay, or lag, in viewing the live feed is much longer which makes the system nearly unusable.  Recordings are saved to the Smart Hub and not the cloud.  How do I eliminate the lag so that the video feed is real-time?  Groff24  

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BrookeN
Arlo Moderator
Arlo Moderator

Please try the steps within this link to see if it helps with the behavior you are seeing:

https://kb.arlo.com/000062742/My-Arlo-camera-has-delay-or-lag-when-live-streaming-how-can-I-troubles...

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BrookeN
Arlo Moderator
Arlo Moderator

Please try the steps within this link to see if it helps with the behavior you are seeing:

https://kb.arlo.com/000062742/My-Arlo-camera-has-delay-or-lag-when-live-streaming-how-can-I-troubles...