Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 5S 2K camera won't fit in housing

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tomgeidt
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The camera won't click in and fit securely inside the white camera casing -- sticks out 3/8 " when pointed down and remains loose.  How fix?

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  • StephenB
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    @tomgeidt wrote:

    The camera won't click in and fit securely inside the white camera casing -- sticks out 3/8 " when pointed down and remains loose.  How fix?


    Try getting some silicone grease, and applying a small amount to the O-ring on the camera body.

     

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StephenB
Guru Guru
Guru

@tomgeidt wrote:

The camera won't click in and fit securely inside the white camera casing -- sticks out 3/8 " when pointed down and remains loose.  How fix?


Try getting some silicone grease, and applying a small amount to the O-ring on the camera body.

 

jguerdat
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Guru

I use both thumbs on the edges of the camera with my fingers wrapped around the case to make sure the camera clicks into place. 3/8" may mean something is keeping the camera from being inserted properly. Check both the case and the bottom of the camera.