Pro 5 2K nothing shows up in Feed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi There
We brought the Pro 5 series (4 cameras, 4 Solar Panels and the Hub)
No subscription
One day in the App the Feed was showing notifications, snapshots etc.
Next day nothing, just the Arm Away activated etc. This has been going on since about May.
Version (4.16.1_28692)
Android
SmartHub: VMB4540r3 - We have a usb plugged in and this works fine
Every time I have come onto support there is a message saying
"Some customers in Australia and New Zealand regions may be experiencing problems with live streaming and motion recordings. We are working to resolve this issue" So is this still and issue??
I am from NZ and these cameras were not cheap. Well over $1,000 dollars, so tempted to take them back.
Several more queries.
1: If we disconnect and then reconnect all cameras and the smarthub will this fix the issue?
2: If we subscribe will this allow the feed to start feeding - Showing snapshots etc?
Please be gentle as I am new to security cameras.
Thanks in advance.
Mel
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello Mel
It's likely that the free trial has expired, but you'd also need to check that you have rules in place to record.
Assuming that you have rules in place to record, from now on, to access your recordings if you have them enabled to record to local storage, you need to go to Devices > SmartHub > SmartHub > Storage Settings. The reason why it's not as easy to access them is because Arlo wants you to buy a subscription.
The other answers are:
1. No
2. Yes, but it depends
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you very much.
-
5s
1 -
Accessing Local Storage
2 -
Accessing Local Storage.
1 -
Activity Zones
1 -
App
1 -
Arlo Cameras
1 -
Arlo Mobile App
2 -
arlo not working
1 -
Arlo Pro 2
1 -
Arlo Pro 5
8 -
Arlo Pro 5S 2K
4 -
Arlo Secure
2 -
Arlo solar panel
1 -
ArloPro5
2 -
audio
3 -
Automation
1 -
Before You Buy
2 -
Blinking
1 -
Cable Length
1 -
Charging
1 -
charging unit
1 -
Clicking sound
1 -
cloud storage retention
1 -
Costa Rica
1 -
dashboard
1 -
detection
1 -
drained battery
3 -
Features
1 -
Firmware
1 -
Firmware Update
1 -
Installation
1 -
internationl usage-abroad help
1 -
live stream
1 -
Live view
1 -
low power mode
1 -
Magenta screen
1 -
metal barns
1 -
Motion Detection
2 -
Night vision
2 -
No recordings
1 -
No Recordings with Activity Zones
2 -
Online and Mobile Apps
1 -
Online Web
1 -
Pro 5s
2 -
Risoluzione dei problemi
1 -
Routine
1 -
Smart Subscription
1 -
Table Top Mount
1 -
Troubleshooting
7 -
Videos
1 -
VMB4000
1 -
Wifi connection
1 -
Wifi loading
1 -
wind
1 -
wireless
1 -
Zones
1
- « Previous
- Next »