Arlo|Smart Home Security|Wireless HD Security Cameras
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New camera wont connect to existing hub / wifi

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  • ‎2025-04-01 03:46 PM
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Murphman85
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‎2025-04-01 03:46 PM

Just purchased a pro 5s 2k and no matter what i do it will not connect to the arlo base station or a wifi network. The app just keeps searching for the camera until everything times out. Existing system is pro 3 and pro 4 cams with a hub that I got with the pro 3 cams

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jguerdat
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‎2025-04-02 07:00 AM

Is the battery charged? Are you using a VPN? If so, disable it. You may also want to try disabling cell service to force only WiFi.

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Murphman85
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‎2025-04-02 07:38 AM

Issue resolved

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  • 2 Replies
  • ‎2025-04-01 03:46 PM
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  • 2 In Conversation

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