Arlo|Smart Home Security|Wireless HD Security Cameras
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Model not in app

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  • ‎2024-11-14 05:45 AM
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JH28
Follower
Follower
‎2024-11-14 05:45 AM

Hello!

 

We bought an Arlo Pro 5S 2K the last time we visited the US. Upon trying to register the device back home in the Philippines, the unit model couldn’t be found in the app. Both my phone and the app are updated so i’m not sure what’s wrong. Any advice would be appreciated. Thanks!

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ShayneS
Arlo Moderator
Arlo Moderator
‎2024-11-17 12:56 PM

Hi @JH28 

 

Arlo Secure is not currently available in the Philippines. 

 

You can find more info here: https://kb.arlo.com/000062249/Where-is-Arlo-Secure-available

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