How to record with 5 devices?

[Enevoldsen]

Hi guys I purchased a 3-pack 5s some months ago. Now I’ve added one Ultra 2 and the VMB5000 hub. Seemlessly I can add the Ultra and record/store videos on the hub. I’ve troed to remove the 5s from my installation and install it again and sync with the hub. It has synced, and under the hubs profile it says it is synced. But when trying to record on the 5s it says it is a “Premium feature - go to arlos webpage to admin your plans”. I seem to find the 5s should work with the hub, so the question is, How do I route storage to the hub instead of in the Cloud? Best Thomas

[jguerdat]

2 things: 1) in the hub's settings, go to Storage Settings and set it up to use a micro SD card. Once configured, you would use Storage Settings to view the locally recorded videos via the app. 2) If you have activity zones defined, you need a subscription to clear those messages. Clear the zones to remove the message.