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HomeKit reset token, thanks

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  • ‎2026-05-04 06:21 PM
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tmetwally2
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‎2026-05-04 06:21 PM

Hi please reset HomeKit token, thanks 

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BrookeN
Arlo Moderator
Arlo Moderator
‎2026-05-05 08:03 AM

You have two basestation on the account. One of them appears to be offline. I sent the token reset to the one that was online. If you need it reset for the other, it will need to be online first. 

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184

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