Arlo|Smart Home Security|Wireless HD Security Cameras
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Help installing to a Sky pod

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  • ‎2025-04-20 04:40 AM
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Harryh65
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Aspirant
‎2025-04-20 04:40 AM

I have had to both reset and reconnect directly my base station to a Sky pod. The base station appears on the app but asks for a password when I try to connect a camera. Any suggestions 

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  • StephenB
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    @Harryh65 wrote:

    I have had to both reset and reconnect directly my base station to a Sky pod. The base station appears on the app but asks for a password when I try to connect a camera. Any suggestions 

    Are you sure you are telling the system to connect the camera to your base?

     

    It sounds like you are either trying to connect to the base wifi from your phone (which cannot be done) or you are using the wrong workflow path, and are inadvertently connecting the camera to your home wifi. 

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StephenB
Guru Guru
Guru
‎2025-04-20 05:33 AM
@Harryh65 wrote:

I have had to both reset and reconnect directly my base station to a Sky pod. The base station appears on the app but asks for a password when I try to connect a camera. Any suggestions 

Are you sure you are telling the system to connect the camera to your base?

 

It sounds like you are either trying to connect to the base wifi from your phone (which cannot be done) or you are using the wrong workflow path, and are inadvertently connecting the camera to your home wifi. 

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