Arlo|Smart Home Security|Wireless HD Security Cameras

Fees not saving all recordings

Reply
Discussion stats
  • 1 Reply
  • 31 Views
  • 0 Likes
  • 2 In Conversation
HitchN
Follower
Follower

I have an Arlo Base Station that should allow me to record 6 cameras to the cloud for a short amount of time.  I have 4 Pro5s cameras hooked and two Arlo Pro2 cameras.  Until a few weeks ago all Cameras recorded to the feed, now only the Arlo Pro2 cameras record.  What did Arlo change?

1 REPLY 1
StephenB
Guru Guru
Guru

@HitchN wrote:

I have an Arlo Base Station that should allow me to record 6 cameras to the cloud for a short amount of time.  I have 4 Pro5s cameras hooked and two Arlo Pro2 cameras.  Until a few weeks ago all Cameras recorded to the feed, now only the Arlo Pro2 cameras record.  What did Arlo change?


Did your trial subscriptions expire?

 

The free storage is associated with cameras, not the base.  The Pro 2 models were sold with 7-day free cloud storage, but the Pro 5s were not.  (Arlo stopped offering free cloud storage with new models back in 2018.  All currently sold cameras require a subscription for that feature).