Arlo|Smart Home Security|Wireless HD Security Cameras

Even when pushing the camera’s release button, my camera will not slide out of its case

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ScubaBarb
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Please help… could my camera be jammed inside its case? It doesn’t release when I push the white release button 

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  • StephenB
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    Guru


    @ScubaBarb wrote:

    Please help… could my camera be jammed inside its case? It doesn’t release when I push the white release button 


    The O-ring can stick.

     

    Try shaking it (carefully), and then see if you can grab the camera body and pull it out.

     

    A bit of silicone grease around the O-ring can fix this in the future.

1 REPLY 1
StephenB
Guru Guru
Guru

@ScubaBarb wrote:

Please help… could my camera be jammed inside its case? It doesn’t release when I push the white release button 


The O-ring can stick.

 

Try shaking it (carefully), and then see if you can grab the camera body and pull it out.

 

A bit of silicone grease around the O-ring can fix this in the future.