Arlo|Smart Home Security|Wireless HD Security Cameras

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Retired_Member
Not applicable

My arlo system has not changed with daylight savings time. All previous solutions suggest changing the Timezone however there is no way for me to change the Timezone, the option is greyed out. 

9 REPLIES 9
BrookeN
Arlo Moderator
Arlo Moderator

If you do these steps is it still grayed out?

To set the time zone for your Arlo camera:

  1. Open the Arlo app on your mobile device.
  2. Go to Settings > My Devices.
  3. Tap the name of the device you want to work with.
  4. Tap Time Zone.
  5. Scroll to find the correct time zone, and tap to select it.

 



 

PedroH
Aspirant
Aspirant

I am trying to change the time zone to GMT - summer time. The option is greyed out.

PedroH
Aspirant
Aspirant

It is still greyed out

PedroH
Aspirant
Aspirant

There are no settings on my device

 

PedroH
Aspirant
Aspirant

I cannot see settings on my mobile device

 

PedroH
Aspirant
Aspirant

Essential spotlight.

There are no settings menu on my mobile device

 

PedroH
Aspirant
Aspirant

Arlo essential spotlight

There is no settings on my mobile device

 

PedroH
Aspirant
Aspirant

I cannot change time zone on my mobile device to British Summer Time

StephenB
Guru Guru
Guru

@PedroH wrote:

I am trying to change the time zone to GMT - summer time. The option is greyed out.


Please don't make multiple posts.

 

If you entered your address when you created the location for the camera, then the timezone is locked to your location, and can't be changed.  IMO that is a bug.

 

One option is to create a second location w/o the address, move the camera to it, and then delete the original location.  Then you will be able to set the timezone manually.

 

You can also try contacting Arlo support through the support center.  No idea how long it would take them to fix the problem.