This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.
Change location
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
How do I change location and timezone on my account - I now live in a country that doesn’t support the pro5 2k and need to change my location so I have the correct timezone
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@cooltide wrote:
How do I change location and timezone on my account - I now live in a country that doesn’t support the pro5 2k and need to change my location so I have the correct timezone
Select the profile icon in the upper left of the app, and then select the location. There is a setting to change the time zone there.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for your suggestion however it doesn’t allow me to change either country or timezone - those options are greyed out - I can change address but not country.
I wonder if it might be because I have relocated to a country where Arlo is not supported?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@cooltide wrote:
I wonder if it might be because I have relocated to a country where Arlo is not supported?
Maybe. FWIW, my app does let me change the timezone. But that wasn't always the case - it used to lock the time zone to the address (if an address was entered for the location). and I am currently running a test version.
You could try setting up a different location without an address, and see if that lets you set the timezone. But I'm not sure if you can transfer the cameras to that location without losing the subscription.
I'm tagging the mods ( @JamesC , @BrookeN , @ShayneS ), to see if they have any suggestions.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks 🙏
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Support should have reached out to you to explain this expected behavior. If you have any further questions, please let me know.
-
5s
1 -
Accessing Local Storage
2 -
Accessing Local Storage.
1 -
Activity Zones
1 -
App
1 -
Arlo Cameras
1 -
Arlo Mobile App
4 -
arlo not working
1 -
Arlo Pro 2
1 -
Arlo Pro 5
8 -
Arlo Pro 5S 2K
4 -
Arlo Secure
2 -
Arlo Smart
2 -
Arlo solar panel
1 -
ArloPro5
2 -
audio
3 -
Automation
1 -
Before You Buy
6 -
Blinking
1 -
Cable Length
1 -
Charging
1 -
charging unit
1 -
Clicking sound
1 -
cloud storage retention
1 -
Costa Rica
1 -
dashboard
1 -
detection
1 -
drained battery
3 -
Features
5 -
Firmware
1 -
Firmware Update
1 -
Installation
5 -
internationl usage-abroad help
1 -
live stream
1 -
Live view
1 -
low power mode
1 -
Magenta screen
1 -
metal barns
1 -
Motion Detection
2 -
Night vision
2 -
No recordings
1 -
No Recordings with Activity Zones
2 -
Online and Mobile Apps
1 -
Online Web
1 -
Pro 5s
2 -
Risoluzione dei problemi
1 -
Routine
1 -
Smart Subscription
1 -
Table Top Mount
1 -
Troubleshooting
17 -
Videos
1 -
VMB4000
1 -
Wifi connection
1 -
Wifi loading
1 -
wind
1 -
wireless
1 -
Zones
1
- « Previous
- Next »