Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Camera won’t record

Reply
Discussion stats
  • 1 Reply
  • ‎2024-07-19 07:42 AM
  • 398 Views
  • 0 Likes
  • 2 In Conversation
Willfloyd
Follower
Follower
‎2024-07-19 07:42 AM

Bought 3 camera and get only two to record.

Third one says I found a premium something but then it says not enough iCloud storage.  This is the camera I really want to record. So I guess they sell you 3  but only two will record. Anyone else had this problem?

0 Likes
Reply
Message 1 of 2
398
1 REPLY 1
StephenB
Guru Guru
Guru
‎2024-07-19 10:48 AM
@Willfloyd wrote:

Bought 3 camera and get only two to record.

Third one says I found a premium something.  

You need a subscription to get any cloud recording.  It is likely that the two that are recording are still on the Trial, but that the problem camera is not.

 

So go into the subscription area in the app to check for that.

0 Likes
Reply
Message 2 of 2
395
Related Labels
Discussion stats
  • 1 Reply
  • ‎2024-07-19 07:42 AM
  • 399 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.