Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo 5s said to replace battery, replaced battery and the camera would not connect, removed camera

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jcsllc
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‎2025-01-31 04:58 AM

what are my options

 

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StephenB
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‎2025-01-31 05:11 AM
@jcsllc wrote:

Arlo 5s said to replace battery

 

Odd, I've never seen that message.  Do you mean that it needed charging???

 

@jcsllc wrote:

what are my options

Did you try adding it back to your account?

 

If that failed, did you try the hardware reset - opening the camera and holding down sync until the LED flashes amber (about 15 sec).

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