App keeps searching for camera

[Sarbpreet]

I bought the 3 camera pack. Installed initially 1 and surprisingly it just connected to 5 Ghz . Now want to install the other 2 but it was asking for 2.4Ghz connection. Changed my phone WiFi connection to 2.4Ghz and tried so many times. After the chiming of camera it does not connect to the app. Meaning the app keeps saying searching for cameras but does not connect to the app. After blinking blue light 5_6 times it stops blinking also and the app says no cameras found.

Pls. Help

[StephenB]

Maybe try the hardware reset next (pressing sync for about 15 seconds, until the camera LED starts to flash amber).

• https://kb.arlo.com/000062880/How-do-I-factory-reset-and-re-sync-my-Arlo-camera-Arlo-Secure-4-0