Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

recieved an email stating "more info is required to process order" but cannot contact support!

Reply
Discussion stats
  • 0 Replies
  • ‎2023-04-20 01:35 AM
  • 433 Views
  • 0 Likes
  • 1 In Conversation
Calesti
Aspirant
Aspirant
‎2023-04-20 01:35 AM

Hi, as per the title - I've received an email stating that more info is required from me for an order to be completed, having already recieved a email confirmation and having paid for said order.

When I try to contact support I'm told the order number doesn't exist and there is no option to talk to an actual person, the chat function is completely useless also.

Does anyone have any ideas?

Labels:
0 Likes
Reply
Message 1 of 1
433
0 REPLIES 0
Discussion stats
  • 0 Replies
  • ‎2023-04-20 01:35 AM
  • 434 Views
  • 0 Likes
  • 1 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.