home plan

[BryyJack]

I have recently paid for my Arlo plan buy automatic payments and now its saying i don't have a plan when the payment was taken out just yesterday. It does not give me the option to change plan or cancel plan. Online customer service was no help.

[BrookeN]

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off. 

[BrookeN]

I received your message, thank you for providing that information. I have reached out to support, they will be contacting you as soon as possible.