Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Woke up to all cameras offline

Reply
Discussion stats
  • 2 Replies
  • 1687 Views
  • 0 Likes
  • 1 In Conversation
Jjfowler7
Aspirant
Aspirant
Woke up this morning to all of my cameras(doorbell and arlo pro 4) offline. Checked Wi-Fi and that was good. Reset router anyways. Deleted Arlo pro 4 account, reset the device, and attempted to re-add account twice. Put camera right next to the router when trying to re-add the camera. Nothing. Doorbell is still offline and now I can’t add the pro 4 camera. Wi-Fi is stable and strong. 2.4ghz. Both cameras were on, connected, and working before I went to bed last night. Any help?
1 ACCEPTED SOLUTION

Accepted Solutions
Jjfowler7
Aspirant
Aspirant
Had to reset the Arlo pro4 again. Now it’s connected.

View solution in original post

2 REPLIES 2
Jjfowler7
Aspirant
Aspirant

38B73F07-E3BF-4BC2-B7BF-04D10704ECE3.jpeg

Doorbell just randomly came online again. Still struggling to connect camera. Account was added successfully, but now the camera can’t seem to connect with the app. The screen to view the camera just spins.

Jjfowler7
Aspirant
Aspirant
Had to reset the Arlo pro4 again. Now it’s connected.
Discussion stats
  • 2 Replies
  • 1688 Views
  • 0 Likes
  • 1 In Conversation