Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Washington

Reply
Discussion stats
  • 1 Reply
  • ‎2024-07-20 09:04 AM
  • 349 Views
  • 0 Likes
  • 2 In Conversation
Mbarn1
Follower
Follower
‎2024-07-20 09:04 AM

I recently bought an extra battery for my Ultra Pro 4 camera and it was smaller than the original battery. Anybody know why ?

Labels:
0 Likes
Reply
Message 1 of 2
349
1 REPLY 1
StephenB
Guru Guru
Guru
‎2024-07-20 09:24 AM
@Mbarn1 wrote:

I recently bought an extra battery for my Ultra Pro 4 camera and it was smaller than the original battery. Anybody know why ?

FWIW, there is no "Ultra Pro 4".  There are Ultras, and various Pro models, including the Pro 4.

 

If the battery is a different size, then you purchased the wrong one.

  1. Do you recall if you purchased the XL version of your camera?
  2. Can you post part numbers of the two batteries?  They should start with 308.  The print is small, so you might want to take a picture with your phone and then zoom the picture.
0 Likes
Reply
Message 2 of 2
345
Discussion stats
  • 1 Reply
  • ‎2024-07-20 09:04 AM
  • 350 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.