VMB4500, this unit keeps interrupting my internet feed what is the problem

[jackkaye9]

VMB4500 with 4 cameras, 3 cameras are hard wired in, and the 4th is on a battery.  When we have it connected to my modem it will constantly connect and disconnect from the internet then it causes our internet to go out.  Help what is the problem?

[jguerdat]

A couple of possibilities spring to mind:

- The base is too close to the router - try moving it away as far as practical.

- Your internet speeds are low, especially the upload speed. Test by going to speedtest.net to get a new measurement and compare that to what you expect from your ISP.

[StephenB]

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@jackkaye9 wrote:

VMB4500 with 4 cameras, 3 cameras are hard wired in, and the 4th is on a battery.  When we have it connected to my modem it will constantly connect and disconnect from the internet then it causes our internet to go out.  Help what is the problem?

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Is your wifi disconnecting?  Or your internet connection?

(The router logs might give you a clue if you don't have a way to connect a device with ethernet).