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My free trial subscription has expired. I am trying to purchase a paid subscription. I have entered all the info on the order form, agreed to terms of service, clicked update payment info and nothing happens. I have tried this on my iPhone, iPad, Windows PC, Linux PC. I have used Firefox, Edge, Chrome and even Safari. There is no way to call in an order so WTF how do I subscribe?
Solved! Go to Solution.
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Arlo Smart
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I am using a card valid for US and the card is valid
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Are you using a payment method that is allowed in your country?
You can use the following payment options:
- Visa
- MasterCard
- PayPal (US, Canada, UK, EU, Australia, Hong Kong, Singapore, Japan, and New Zealand only)
- American Express (US and Canada only)
- Discover (US only)
Also, autofill sometimes gets in the way, so try entering all the fields manually.
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I am using a card valid for US and the card is valid
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For some reason the last time I tried it worked, don't know what the magic was but I was able to subscribe
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