Unable to activate Siren manually

[AFRetired]

I just noticed that I can no longer activate the siren in my Arlo cameras.  I’ve tried everything.  The shield shows in the upper right corner next to expand/reduce arrows.  When I attempt to touch the shield to activate the alarm it reduces the size of the viewing and doesn’t activate.  I’ve tried to do a chat with the Arlo Bot (USELESS).  No actual person to talk to. 

How can I active the alarm from the app?  Please help!!!

[ShayneS]

Hi @AFRetired Is this occurring with iOS or Android? Have you tried removing and reinstalling the Arlo app?