Arlo|Smart Home Security|Wireless HD Security Cameras

Trying to add a user - keeps saying emails don't match

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otarakiwi
Follower
Follower

does anyone have any issues with their accounts?  We tried using add user and he gets the email link but keeps saying emails don't match and we go back and forth and can't call anyone to help us

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
JamesC
Community Manager
Community Manager

otarakiwi,

 

Are you able to provide a screenshot of the error you're seeing?

 

For more information on how to set up Grant Access accounts, take a look here: How do I add friends to my Arlo account?

 

JamesC

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