Arlo|Smart Home Security|Wireless HD Security Cameras

Time Zone error.

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Tom_k
Tutor
Tutor

Hi,

 

have a problem with my timezone. In my feed (web and app), my time is shifed by some hours, I believe it is the known time zone error. I am in NY timezone and have that also registered in my location settings:

Tom_k_0-1675108111818.png

In the web feed overview, it states the wrong time ...

Tom_k_1-1675108278314.png

.. it is actually 2:23 PM.  On the web video viewer also the wrong time

Tom_k_2-1675108392270.png

On the App overview also wrong time:

Tom_k_3-1675108589735.png

 

but on the app player the time is correct!

Tom_k_4-1675108635577.png

 

 

 

Restarted base station and everything. When installing a camera in Wifi direct mode the time is correct (tried that also).

 

Any clue?

 

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JamesC
Community Manager
Community Manager

If you adjust your Time Zone under profile > locations and plans > Time Zone> to a random time zone and then back to the correct time zone, does that resolve the issue?

 

JamesC

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