Smart Notifications

[PTUxTOO]

 

Is anyone else experiencing the inability of Pro 4 cameras to detect vehicles, people or animals and instead the cameras tag it as generic “motion”? The issue appears to be intermittent – sometimes it properly tags the detailed cause of the motion (and therefore I get a smart notification) and sometimes it does not. Very troubling. 

Attached is a screenshot for a recent event that was simply tagged as “motion”.

[jguerdat]

The servers may be having issues identifying the subject for whatever reason. WHen in Feed, make sure you're not in full screen view, click on the 3 dot menu at the top and choose Donate Video. That way the team has a chance to review the issue and perhaps resolve it.

[PTUxTOO]

So I have not yet upgraded from the old version. I’m still using Library. Does that change your answer?

It’s hard for me to understand how the cameras will detect a squirrel but miss a UPS delivery van. 

[StephenB]

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@PTUxTOO wrote:

So I have not yet upgraded from the old version. I’m still using Library. Does that change your answer?

You can also donate videos from Library.

• https://kb.arlo.com/000062756/How-do-I-donate-a-video-to-Arlo-and-how-does-Arlo-use-the-video

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@PTUxTOO wrote:

It’s hard for me to understand how the cameras will detect a squirrel but miss a UPS delivery van. 

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AI is weird.  No one (including the developers) know what the algorithm is looking for in the image.

That said, it is surprising that it couldn't find the van in your screenshot - so hopefully Arlo will add the video to their training set.