Arlo|Smart Home Security|Wireless HD Security Cameras

Setup mission.

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Scowen
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Need some help.  Not running subscription.  Have two cameras and a base unit.  Got myself a pro 4 to be used at a different address and Wi-Fi. It connects ok direct router at the base unit address.  But won’t be discovered at the other address.  Does the app not support multiple Wi-Fi networks on the single account?  What a mission.  Just want to have two houses monitored on the one account.   I know the camera works as it’s fine on the first house and just won’t pick up the other Wi-Fi when going through the setup process

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jguerdat
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I'm likely confused but the first camera at a different location should be present in your account regardless of where you go. You don't add it again ("won't be discovered at the other address") - it's already configured. The app supports multiple WiFi networks but that's per camera - each camera would connect to whatever WiFi is available at that site. You also mention a base - are you trying to use that, too?

StephenB
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@jguerdat wrote:

You also mention a base - are you trying to use that, too?


@Scowen: When you use a base/smarthub, the camera connects through a closed WiFi network created by the base.  That only works if the camera is at the same location as the base/smarthub.

 

If you connect this camera directly to the home wifi network, then you will be able to livestream the camera and get notifications - but you will need a subscription for the camera to get cloud recordings.