Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 4XL Schedule Issues

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sah1016sah
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Aspirant

When I bought my 7 Pro 4XL cameras, I could schedule the on/off time individually. That was one of the key features that led me to purchase them. With their latest "upgrades" I cam no longer do that. This feature, which was a main selling point for me was literally stolen away with no warning and with no regard for the fact that it greatly diminished the utility of the cameras. I called customer service about them going back to the previous revision for me and they stated they cannot (actually WILL NOT) because then they would have to do it for everyone who asked (apparently a big number). I want ARLO to buy back the cameras since they consciously took away a major feature that was sold with them and I no longer want them with this latest so called "upgrade".

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StephenB
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@sah1016sah wrote:

When I bought my 7 Pro 4XL cameras, I could schedule the on/off time individually.  With their latest "upgrades" I can no longer do that.

Can you describe the specific schedule you want? Perhaps we can help you set that up.

sah1016sah
Aspirant
Aspirant

There is no apparent solution. I want three (3) cameras to turn on at 9:30pm and to turn off at 8:30am. I want 4 cameras to turn on at 11pm and to turn off at 6:15am. I want one camera to turn on at 11:30pm and to turn off at 5:30am. It was extremely simple with the "old" version of the app. Now that functionality is gone.

StephenB
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@sah1016sah wrote:

I want

  • three (3) cameras to turn on at 9:30pm and to turn off at 8:30am.
  • 4 cameras to turn on at 11pm and to turn off at 6:15am.
  • one camera to turn on at 11:30pm and to turn off at 5:30am. 

I agree that cannot be done with three modes.

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