Pro 4 camera is disarmed but should be armed according schedule

[Alouis]

I have set my camera to arm itself according a schedule.

Irregularly  the camera shows as disarmed in the Arlo app (iOS version 17.5.1, Arlo app version 4.16).

The camera is actually disarmed. I.e. it does not record motion while there is motion.

This issue is mentioned for years in this community.

It is not a UI issue as the camera actually is disarmed and not detecting motion.

Deleting and creating the schedule does not solve the problem.

Camera reset does not solve the problem.

Camera de-installation and new installation does not solve problem.

My camera's are worthless like this!

Arlo support please provide the solution.

[BrookeN]

Please reach out to support. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the issue.