Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Paid for two day expedited shipping and status is still pending

Reply
Discussion stats
  • 1 Reply
  • ‎2021-08-08 01:57 PM
  • 334 Views
  • 0 Likes
  • 1 In Conversation
NewCustomer17
Aspirant
Aspirant
‎2021-08-08 01:57 PM

Paid for two day expedited shipping.  Never received an email confirmation.  Luckily I wrote the order number down after I ordered.  Status of order is still in pending.  Called customer service.  No help.  Told me to wait a few days.  I paid for and expected this to be shipped sooner.

 

Concerned because of other similar experiences I've read on this forum.

 

Order number 10230540

Labels:
0 Likes
Reply
Message 1 of 2
334
1 REPLY 1
NewCustomer17
Aspirant
Aspirant
‎2021-08-09 08:18 AM

UPDATE: Got my order email confirmation this morning.

0 Likes
Reply
Message 2 of 2
318
Discussion stats
  • 1 Reply
  • ‎2021-08-08 01:57 PM
  • 335 Views
  • 0 Likes
  • 1 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.