Offline System while out of town

[Christinaaa]

Hello. My Arlo hub and devices are “offline” according to my app. However, I’m 2000 miles away from it with no way of resetting the hub. I was able to look up internet and power outages and none were reported for the area. Is there a way to reset the hub remotely? All of the cameras have solar charges and we’re at 100% yesterday. 

[Dannybear]

There is no remote method of recovery for an offline Base station. You will need to attend site to manually restart it. Are you getting notifications of motion detected and library recordings.

[TomMac]

Some users that use the system in vacation homes get a Smart Outlet.

The smart outlet work via your home wifi and allow you to remotely toggle off/on the outlet which will reset the base.

Truly believe this would be a great option to build into the new bases ( or auto restart after power fails )

[Christinaaa]

I was afraid of that. I'm getting no alert or motion detection.

[Christinaaa]

Thank you for that recommendation! We'll definitely be installing one of those when we get back. Yes, it seems like a built in remote switch is quite necessary.