Arlo|Smart Home Security|Wireless HD Security Cameras

Notification screenshot goes to device rather than library.

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flexkeys
Follower
Follower

After the last update, when the notification screenshot is tapped, the link starts to activate the camera rather than the library to view the video.  Is there a fix for this?

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @flexkeys 

 

Thank you for providing this feedback, this symptom should now be resolved. Please let me know if you're still experiencing this.

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StephenB
Guru Guru
Guru

@flexkeys wrote:

After the last update, when the notification screenshot is tapped, the link starts to activate the camera rather than the library to view the video.  Is there a fix for this?


Arlo is aware of this, it is something they are looking into.  I think this happens when the notification arrives before the recording is available in the Feed.

ShayneS
Arlo Moderator
Arlo Moderator

Hi @flexkeys 

 

Thank you for providing this feedback, this symptom should now be resolved. Please let me know if you're still experiencing this.

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