Arlo|Smart Home Security|Wireless HD Security Cameras

No recording or notifications anymore

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ly889
Aspirant
Aspirant

Since 5/23/24, all 3 of my Arlo Pro 4 cameras (with SmartHub) have stopped recording video and I no longer receive notifications anymore. 

 

The system is set to Armed, can view the live feeds, and can see the red light while testing the motion sensitivity under the camera's settings, so I am unsure of the issue, as the system was functioning perfectly until now. I have made no changes to the system or my phone for all 3 cameras to randomly stop notifications and motion recording. I have reset the SmartHub and reset the camera by removing the battery.  All cameras are charged with notifications from motion enabled. Is Arlo aware of the issue? 

 

I have the Arlo Pro 4 XL cameras (H4) with SmartHub (VMB4540r3)

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BrookeN
Arlo Moderator
Arlo Moderator

I answered in the other post. Will be closing this one as a duplicate. 

ly889
Aspirant
Aspirant

It seems as if the issue is no longer occurring. 

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