Need to reboot Pro 4 after app update

[DrDon1996]

have Arlo 4, when new update comes for app I need to reboot camera as it goes offline. Anyone else having this issue, app is on iPhone. 

[ShayneS]

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

[DrDon1996]

I unplug battery, reboot and all is fine. Seems to happen right after app update. Easy fix, just aggravating.

[StephenB]

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@DrDon1996 wrote:

I unplug battery, reboot and all is fine. Seems to happen right after app update. Easy fix, just aggravating.

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Odd behavior, because the camera communicates to the cloud, not the app.

• Is it possible that this is actually happening when the Pro 4 firmware is updated?
• Have you tried logging in on a PC (browsing to my.arlo.com), and check the on-line status there as well as in the app?