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All my arlo cameras stopped working and still has battery. I’m not getting any video or the lights aren’t going on on the cameras. What is supports phone number
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Troubleshooting
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Use the app to go to Settings, Support and choose your camera. As long as you have a subscription, scroll down to Contacts for methods to talk to official support.
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I got logged out of my app, went to go log back in, and it says unknown users.
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Is this from the app or the web browser? If it is from the app I suggest uninstalling and reinstalling the app to see if you are able to log in. If it is from the web browser I suggest trying a different browser or deleting the cache and cookies.
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