Friend access requires subscritiopn

[kmlanham60]

I granted two peiople access to cameras.  The arolo app requires them to pay a subscription fee.  The website clearly says this is free.   Anybody else have this problem? 

[StephenB]

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@kmlanham60 wrote:

I granted two people access to cameras.  The arolo app requires them to pay a subscription fee.  The website clearly says this is free.   Anybody else have this problem? 

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It is free, and I think you are running into a recent bug.  More info is here:

• https://community.arlo.com/t5/Arlo-Secure/Invited-friend-cannot-see-devices-on-their-dashboard-Arlo-...

Once you migrate to "Feed" you cannot switch back.  It is just being rolled out, and some folks are reporting issues.  So if sharing the cameras can wait a bit, you might consider doing that.