Arlo|Smart Home Security|Wireless HD Security Cameras

Florida

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Newguy227
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I have two Arlo Pro 4 cameras that are both always plugged in and have batteries. One, stays charged and I never have to change the battery. The other, the battery does go dead. I have confirmed there is power from the wall plug and the plug to the camera cord is good. Any suggestions?

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StephenB
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@Newguy227 wrote:

I have two Arlo Pro 4 cameras that are both always plugged in and have batteries. One, stays charged and I never have to change the battery. The other, the battery does go dead. I have confirmed there is power from the wall plug and the plug to the camera cord is good. Any suggestions?


Try swapping the cameras, and see if the problem stays with the camera or stays with the location.

 

If it moves with the camera, then swap batteries and see if the problem stays with the battery or stays with the camera.

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