Firmware Pro 4 stuck on upgrading firmware

[Wrigs]

Can’t reconnect my camera as states ‘updating firmware, may take up to 15mins’. Nothing changes from here, stays stuck on this message. Any ideas please? 

[jguerdat]

After ~15 minutes or so, if nothing has changed, I would reboot the camera by reinserting the battery. WHat happens then?

[Wrigs]

Just go through the same loop. Chime works finds the camera then goes into the Firmware update 

[jguerdat]

Last ditch effort - remove the camera from your account. Reset it using the following procedure and add it back.

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera