Everytime I leave the Country the cameras go offline

[Pcarmichael]

I purchased a 4 pack of the Arlo Pro 4 Cameras to monitor my house in Denmark. I frequently travel to Asia and the US and every time I leave the country the cameras show as “not connected to WiFi”. Our home WiFi is fine as I have a plex server that is running without fail. This has happened 3/3 trips in the last year so it is not a fluke. I get notifications until I open the app for the first time out of Denmark. 

[jguerdat]

I'm not sure why that would happen but have you tried using the web client (my.arlo.com) on a computer browser to see what happens?

[Pcarmichael]

I have not tried that. I am going to the US in two weeks and can try. Every time this has happened has been via the mobile app on iOS

[jguerdat]

Another possibility is to try both cell service only as well as when the phone is connected to WiFi.