Dimly lit blue led when on

[brunocafeo]

I purchased an arlo pro 4 camera kit (white) with 3 cameras. I had succes with two, but one of them didn't work. After inserting the battery the led of one of them is dimly lit in blue and does not flash (the led is dimly lit with power cable as well). I tried to reset the camera by holding the internal button for 15 seconds, remove and reinsert the battery, plug the power cable with and without battery but nothing worked. Any ideas?

[jguerdat]

Sounds very much like a hardware problem. Swap at the store for the fastest resolution or use the Contact Support link at the bottom here.