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Crackling noise

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Packers2023
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Follower

I purchased a new pro4 camera as instructed by 2 arlo techs, to fix my problem. After installation there is a constant interference noise/crackling on the live feed or a recording. Any ideas, help please!

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BrookeN
Arlo Moderator
Arlo Moderator

We are aware of this behavior you are seeing and it is currently being looked into. If you continuously experience trouble please reach out to support. You get that by going in the support area of the app (not my.arlo.com), and selecting a camera in a subscription plan. Scroll down to the contact section, and you will see an option for phone support. It is available between 6 am and 6 pm US pacific time.

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